Information

• 1.1 First steps - from idea to action 

• 1.2 Involving the community 

• 1.3 Involving service users 

• 1.4 Planning your work 

• 1.5 Choosing legal structures 

• 1.6 Charitable status 

• 1.7 Where to go for help 

• 1.8 Model Constitution for setting up a small charity 

• 1.9 Charitable Incorporated Organisations 

• 2.1 Developing a strategic plan 

• 2.2 The Business Plan 

• 2.3 Effective meetings 

• 2.4 Effective Annual General Meetings 

• 2.5 Quality 

• 2.6 Monitoring and evaluation 

• 2.7 Risk management 

• 2.8 Health & safety 

• 2.9 Equal opportunities 

• 2.10 Welsh language - legal context 

• 2.11 Insurance 

• 2.12 Data protection & GDPR 

• 2.13 Community Action to tackle Climate Change 

• 2.13.1 Where to go for help on action on climate change 

• 2.14 Using freelance trainers and consultants 

• 2.15 Environmental policy 

• 2.16 Environmental Sustainability management systems 

• 2.17 Impact and impact measurement 

• 2.18 Social Value Policy 

• 3.1 Consensus building 

• 3.2 Community participation and engagement methods 

• 3.3 Partnership 

• 3.4 Compacts 

• 3.5 Customer care 

• 3.6 Networks 

• 3.7 Commissioning 

• 3.8 Contracts 

• 3.9 Wales’ International Development Network 

• 3.10 Public law remedies-challenging decisions made by public bodies. 

• 4.1 Thinking about volunteering 

• 4.2 Developing a volunteer strategy 

• 4.3 Creating a volunteering policy 

• 4.4 Recruiting, selecting and inducting volunteers 

• 4.5 Attracting Welsh speaking volunteers 

• 4.6 Equality and Diversity in volunteering 

• 4.15 Supporting harder to place volunteers 

• 4.8 Keeping volunteers safe 

• 4.9 Safeguarding and good management practices 

• 4.7 How to ensure volunteer satisfaction 

• 4.10 Disclosure and Barring Services 

• 4.11 Volunteers and the law 

• 4.12 Volunteers and welfare benefits 

• 4.13 Volunteer expenses 

• 4.14 Investing in Volunteers 

• 4.8.1 Risk assessment - volunteers based at home 

• 4.16 Involving young people as volunteers 

• 4.18 Volunteer Drivers 

• 4.19 The economic value of volunteers 

• 4.20 Employer Supported Volunteering 

• 4.21 What do Volunteer Centres do in Wales? 

• 4.17 Understanding mental health and volunteering 

• 4.22 Managing volunteer exits 

• 4.23 Volunteers and insurance 

• 4.24 Involving volunteers from overseas 

• 4.25 The language of volunteering - terms explained 

• 4.26 Managing concerns relating to volunteers 

• 4.6.1 Equality and diversity monitoring for volunteers 

• 4.27 Promoting Welsh Language through volunteering 

• 4.28 Welcoming volunteers who are asylum seekers or refugees 

• 4.29 Carers and volunteering 

• 4.30 Supporting Volunteers who have Additional Learning Needs 

• 5.10 Register of People with Significant Control 

• 5.1 Principles of governance 

• 5.2 Trustee duties and responsibilities 

• 5.3 Governing body structures and honorary officers 

• 5.4 Recruitment, selection and induction 

• 5.5 Training and development for trustees 

• 5.6 Working with the chief officer 

• 5.7 Liability of trustees and governing body members 

• 5.8 Trustee indemnity insurance 

• 5.9 Winding up - the steps involved and alternative options 

• 6.1 Working in the voluntary sector 

• 6.2 Employing staff for the first time 

• 6.3 Drawing up a Job Specification 

• 6.4 Advertising your vacancy 

• 6.5 Selecting your candidate 

• 6.6 Producing a written statement 

• 6.7 Induction, training and development 

• 6.8 Supervision and appraisal 

• 6.9 Grievance 

• 6.10 Harassment 

• 6.11 Redundancy policy 

• 6.12 Health and safety policy 

• 6.13 Sickness policy 

• 6.14 Family friendly policies 

• 6.14.1 Maternity policy 

• 6.14.2 Paternity policy 

• 6.14.3 Adoption policy 

• 6.14.4 Right to request flexible working 

• 6.15 Equal opportunities policy 

• 6.16 Whistleblowing policy 

• 6.17 Retirement policy 

• 6.18 Disciplinary policy 

• 7.1 Developing a fundraising strategy 

• 7.2 Grants - fit for funding 

• 7.3 Applying to funders 

• 7.3.1 Accounting for volunteers' time in funding applications 

• 7.5 Loans 

• 7.6.1 Fundraising events 

• 7.6.2 Fundraising legacies 

• 7.6.3 Fundraising donations 

• 7.7 Introduction to procurement 

• 7.7.1 Introduction to tendering 

• 7.7.2 Developing a successful tender 

• 7.7.3 Costing your tender 

• 7.8 Trading 

• 7.8.1 Charity Shops 

• 7.9 Giving (sources of funding) 

• 7.10 Tax effective giving 

• 7.10.1 Introduction to payroll giving 

• 7.10.2 Payroll fundraising 

• 7.10.3 Payroll giving consortia 

• 7.10.4 Introduction to Gift Aid 

• 7.10.5 Gift Aid Promotion 

• 7.10.6 Gift Aid Record Keeping 

• 7.10.7 Gift Aid FAQ 

• 7.11 Corporate funding 

• 7.12 Specialist European Teams 

• 7.13 Working together to raise income 

• 7.14 Community Investment 

• 8.1 Setting up a financial system 

• 8.2 Setting a budget 

• 8.3 Full cost recovery 

• 8.4 Monitoring expenditure and budget 

• 8.5 Financial controls 

• 8.6 Annual accounts and audit 

• 8.7 VAT 

• 8.8 Payroll 

• 8.9 Reserves 

• 8.10 Pensions 

• 8.11 Avoiding fraud 

• 8.12 Ensuring you have a good reserve policy 

• 8.13 How reserves should be invested 

• 8.14 How to write a good investment policy 

• 9.1 Buildings 

• 9.2 Running buildings 

• 9.3 Land 

• 9.4 Information Technology 

• 9.5 Vehicles 

• 9.6 Intellectual property 

• 10.1 Communications and marketing plan 

• 10.2 Creating effective marketing and publicity materials 

• 10.3 Preparing newsletters 

• 10.4 Working with the media 

• 10.5 Effective press releases 

• 10.6 The annual report 

• 10.7 Website development and maintenance 

• 10.8 Accessible formats and languages 

• 10.9 New and Social Media in the Voluntary Sector 

• 11.1 Who represents me? 

• 11.2 Introduction to Welsh devolution and the Government of Wales Act 2006 

• 11.3 National Assembly for Wales and the Welsh Government 

• 11.4 Assembly business and committees 

• 11.6 Making Legislation 

• 11.7 The National Assembly for Wales Commission 

• 11.8 Petitioning the National Assembly for Wales 

• 11.9 The National Assembly for Wales – Basic facts and Glossary 

• 11.10 Local government information 

• 11.11 Planning a Campaign 

• 11.12 Campaigning and lobbying techniques 

• 11.13 Local Authority Plans and Strategies 

• 11.14 Local Government Scrutiny 

• 11.15 Town and Community Councils 

• 12.1 Introducing climate change 

• 12.2 Why climate change issues are important for the third sector 

• 12.3 Climate change as part of sustainable development 

• 12.4 Climate change social justice - impacts on vulnerable groups 

• 12.5 Climate change and environmental justice 

• 12.6 Climate change and energy 

• 12.7 Climate change and housing 

• 12.8 Climate change and livelihoods 

• 12.9 Climate change and health 

• 12.10 Climate change and transport 

• 12.11 Reduce your organisation or group’s carbon footprint 

• 12.12 Take local community level action on climate change 

Conflict of Interest Policy